FAQ

What’s the basic information do you need for each quotation?

(1)Material & code, e.g. SUS304 or 301; (2) Lot size & Annual volume;

How to confirm your quotation?

You can confirm it by phone, fax or email.

Q5: Can I have prototypes or samples before placing the order?

Sure, it can be made by soft tooling or hard tooling.

Do you provide weekly report for my orders?

Yes, we do. And you can contact us for the status at any time.

Do you provide custom packaging?

Yes, we can do it for you.

What are CNC machining capabilities?

We mill and turn low quantities of parts very quickly. Typical quantities are one to 1000 pieces and manufacturing times are 3 business days. We offer product developers parts machined from engineering-grade materials that are suitable for functional testing or end-use applications.

What are stocked materials for machining?

We stock a variety of plastic and metal materials from ABS, nylon, PC, and PP to stainless steel, aluminum, copper, and brass. See a full list of more than 40 stocked materials for milling and turning. At this time, we do not accept customer-supplied material for machining.

How to enjoy the OEM services?

Usually, base on your design drawings or original samples, we give some technical proposals and a quotation to you, after your agreement, we produce for you.

How can I get a sample for quality check?

A: After quotation, if needed, you can ask for samples to check quality. We are willing to provide with sample for quality and function testing.

What is your lead time?

It depends on the order quantity and the season you place theorder. Usually we can ship within 7-15 days for small quantity, and about 30 days for large quantity.

What is your payment term?

T/T, Western Union, MoneyGram, and Paypal. This is negotiable.

What is the shipping method?

It could be shipped by sea, by air, or by express (EMS, UPS, DHL, TNT, FEDEX etc). Please confirm with us before placing orders.

How do you make our business long-term and good relationship?

We keep good quality and competitive price to ensure our customers benefit.Furthermore, we respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

Is it possible to know how are my products going on without visiting your company?

We will offer a detailed production schedule and send weekly reports with digital pictures and videos which show the machining progress.

how much does your cnc machining service cost?

The CNC machine cost can vary a lot depending on what you’re using it for. It’s worth looking at the overall budget for your project before putting an order in.If you areurgent to get the price, please email us or contact us in other ways with drawings, quantity and any other specific requirements so that we can offer you a quote.

where can i learn more about cnc machining?

You can learn about CNC machining information through the guide module of this site.

how large of a part or panel can be cnc machined ?

The maximum size sheet metal parts we are able to mill in a single setup is 4′ x 8′. The maximum size bar stock that we are able to mill in a single setup is 26″ x 16″ x 12″.

what is the smallest part or panel that can be cnc machined?

The minimum sheet metal part that can be vacuum-chucked without clamps is 5″ x 5″. Vices can be used for smaller parts. Please email [email protected] for more details.

what kind of a finish does cnc machining service?

We provide metal surface treatment services, including anodizing, passivation, electroplating, painting, black oxidation, etc.